Purchases
Payment must be made in full before tickets will be released. The Pikes Peak Center Box Office accepts cash, checks, and all major credit cards. Contact the box office 719-520-SHOW [7469] with specific questions about purchasing tickets.
Subscriber Seating
Placing season ticket orders is an intricate procedure designed to honor those who have been generous and loyal patrons, while being fair to everyone involved. Due to immense demand, Philharmonic representatives respond to thousands of seating requests, doing their utmost to make every subscriber comfortable.
Subscription seating placement will be processed in the following order:
- Straight Renewals – subscribers requesting the same seats and the same concert night
- Seating Change Requests from contributing subscribers
- Seating Change Requests from non-contributing subscribers
- New Subscribers who have made contributions
- New Subscribers who choose not to make a contribution
Please note, receipt of payment does not guarantee seating placement.
Group Sales
We offer 10 percent group discounts for groups of 20 or more people. Discounts are subject to Philharmonic approval. Group discounts do not apply to subscription or package tickets.
Ticket Donations
Patrons unable to attend a concert may return concert tickets to the box office as a tax-deductible donation. Value of the donation is equal to the paid value printed on the ticket. The tickets must be physically returned to the Pikes Peak Center box office (190 South Cascade Avenue in downtown Colorado Springs) no later than 3 hours prior to their respective concerts to receive the tax-deductible donation. Contact the box office for specific terms: 719-520-SHOW[7469].
You may not donate tickets from past concerts.
Ticket Exchanges
To help when scheduling conflicts arise, Subscribers may exchange their Philharmonic tickets for other Philharmonic concerts free of charge, subject to sufficient ticket availability. You may not exchange from past concerts.
To exchange, you may 1) bring your tickets to the Pikes Peak Center Box Office (190 S. Cascade Ave.) during normal business hours, or 2) mail your tickets at least one week before the concert you are exchanging from and to -- with handling instructions -- to: Pikes Peak Center Box Office, 190 S. Cascade, Colorado Springs, CO 80903. Box office representatives will make every attempt to exchange your tickets for best available comparable seats for the alternative concert of your choice. If you wish to upgrade your seat, you will be charged for the difference in price at the time the exchange is made. We regret that we are unable to refund the difference if you exchange into lower priced seats. Some concerts are not eligible for exchange and all exchanges are subject to sufficient ticket availability. You may call the Box Office at 719-575-9632 in advance to see if exchange tickets are currently available for the concert of your choice.
Delivery
Most single ticket purchases will ship within two business days via US Mail. Subscription orders will be processed according to the Subscriber Seating terms described herein and will ship via US Mail prior to the beginning of the Philharmonic Season.
Refunds
Refunds are issued only for cancelled performances. Rescheduled performances will not be refunded.
Programs and Artists
Program artists, dates, times, and location are subject to change without notice.
Cameras/Recording Equipment
Cameras and recording equipment are not allowed in the concert hall. Unauthorized recording or picture-taking (including camera phone images) are strictly prohibited.
Late Seating
Concerts begin promptly at the scheduled time. In consideration of the performers and patrons, latecomers will be instructed to wait until applause to be seated. If you must leave the hall during the performance, please do so quietly.
Child Policy
The Colorado Springs Philharmonic welcomes children who are accompanied by a parent and who are able to sit quietly for the duration of the concert. Every person, regardless of age, must have a ticket to enter the theater for performances. Lap-seat tickets are not available.
Disruptions
Out of respect to their fellow audience members, disruptive patrons will be asked to excuse themselves from the theater.
Handicapped Accommodations
The Pikes Peak Center for the Performing Arts is handicap accessible with handicap parking and wheelchair seating.
Headsets for an Assistive Hearing System, which aid hearing-impaired persons in enjoying performances, are available at the box office (in limited quantities).
Other accommodations are also available. Click here for complete details.
Smoking Policy
All performance halls used by the Colorado Springs Philharmonic are smoke-free environments.
Lost and Found
Lost articles will be turned over to the Pikes Peak Center/World Arena administration. Feel free to contact the World Arena main office at 719-477-2100.
Website Terms
Links to this site should not be considered endorsement of the linking site by the Colorado Springs Philharmonic. Links from this site are provided in good faith as a service for our patrons and should not be considered an endorsement by the Colorado Springs Philharmonic.